Shipping & Returns
SHIPPING POLICY
Deliveries
Ireland & N. Ireland: Free shipping on all orders over €150.
We ship via An Post. Final shipping costs for orders under €150 is €6 for Ireland & Northern Ireland.
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Estimated delivery times: Ireland/UK: 3-5 days
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Delivery
All online purchases require a signature for delivery. Please ensure to use a delivery address where someone will be present to sign for your purchase.
Unclaimed Parcels
Occasionally parcels we ship to the customer are not claimed and are returned to us. Items which are not claimed and for which we have received no contact from the customer within 14 days regarding failed delivery are non-refundable.
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RETURN & EXCHANGE POLICY
Returns
Mama & Me Kids Boutique hope you are completely happy and content with your new item(s). If you are not entirely satisfied, all items must be returned within 10 days of receipt of your order. All items must be unused, in original condition, with all original hangtags intact. Items are returned at the customer's own expense and it is strongly recommended that you obtain proof of postage and/or insurance for the items posted, as Mama & Me Kids Boutique accepts no responsibility for lost or damaged items.
Faulty goods
If you are returning an item due to a fault, please contact us at info(at)mamaandmekids.ie before returning the item.
Items that are returned due to the customer selecting an incorrect size and requiring an exchange for the correct size instead of a refund, the items are returned at the expense of the customer (as stated above) and an additional carriage fee will be incurred by the customer.
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